Mideye Server 4 Pre-install Checklist
Overview
Section titled “Overview”Before installing Mideye Server v4, verify that your environment meets the hardware, software, and network requirements listed below. This checklist ensures a smooth installation of the MFA (multi-factor authentication) server and helps you gather the information needed for database, LDAP, RADIUS, and firewall configuration.
Hardware Requirements
Section titled “Hardware Requirements”- 4 GB ram memory
- 10 GB free disk space
- Physical or virtual server platform
If sharing platform with other applications, verify that the following ports are not in use:
- UDP 1812 (or other RADIUS port used by Mideye, this is configurable in the Mideye Server)
- TCP 1433 (Microsoft SQL Server) or TCP 3306 (MySQL)
- Ports 4235, 5410, 8080, 8443, 9010, 9011
Software Requirements
Section titled “Software Requirements”A user account with administrator rights is required to install the software, restart services and reboot the operating system.
Supported Windows Operating Systems:
- Windows Server 2008 R2 (64bit)
- Windows Server 2012 (64bit)
- Windows Server 2012 Server Core (64bit)
Windows Server 2012 R2 (64bit) (EOL - October 10, 2023)Windows Server 2012 R2 Server Core (64bit) (EOL - October 10, 2023)- Windows Server 2016 (64bit)
- Windows Server 2019 (64bit)
Supported Linux Operating Systems:
- CentOS 7 / Redhat 7
Supported Databases
Section titled “Supported Databases”The database is not included in the installation package and needs to be created before proceeding with the installation.
Supported databases:
- Microsoft SQL Server 2008*
- Microsoft SQL Server 2008 R2*
- Microsoft SQL Server 2012*
- Microsoft SQL Server 2014*
- Microsoft SQL Server 2016*
- Microsoft SQL Server 2017*
- MariaDB 5+ or 10+
- MySQL 5 or higher
* The express version is also supported.
Checklist
Section titled “Checklist”Database
Section titled “Database”Note the following:
- Host name / IP address.
- Database type (Microsoft SQL or MySQL).
- SQL account name and password.
- Database name (default: mideye).
- Instance name (if applicable).
Note: Installing and upgrading Mideye Server requires a database account with rights to ALTER, CREATE and DELETE tables in the Mideye database.
LDAP Server (if applicable)
Section titled “LDAP Server (if applicable)”Note the following:
- LDAP service account with read-rights for Mideye Server user search.
RADIUS clients
Section titled “RADIUS clients”Request integration manuals for the RADIUS clients (e.g. VPN-concentrator, Citrix portal etc) from Mideye Support.
Note the following:
- IP Address
- RADIUS port (if other than 1812)
- RADIUS shared secret
- If PAP or MS-CHAPv2 is used. Note: For MS-CHAPv2, a Microsoft Network Policy Server (NPS) is required.
Firewall
Section titled “Firewall”- Ensure the firewall is open for two-way communication between the RADIUS client and Mideye Server on the selected RADIUS port (default: UDP/1812). If installing on Windows, a rule is also needed in the internal firewall.
- Note the public IP used by the Mideye Server when communicating with the Mideye Switch on a customer-specific TCP port assigned by Mideye.
- Request a firewall opening and customer-specific TCP port from support@mideye.com.
- Verify that the firewall is open for outgoing TCP traffic from the Mideye Server to 217.151.192.84 and 79.136.112.54 on the customer-specific port.
- For simplified Mideye+ activation, the Mideye Server also needs access to the following URLs: https://activate01.mideye.com:443, https://activate02.mideye.com:443, https://activate01.mideye.com/health .
Proxy server (if applicable)
Section titled “Proxy server (if applicable)”Note the following:
- Proxy server IP address
- Port number