Mideye Service Alerts https://www.mideye.com/support/administrators/faq/ Service alerts, incidents, and security advisories for Mideye administrators. en Mon, 27 Apr 2026 00:00:00 GMT Mideye Switch migration — new IP addresses and URLs (action required by May 22, 2026) https://www.mideye.com/support/administrators/faq/#alert-2026-04-27-mideye-switch-migration-new-ip-addresses-and-urls- https://www.mideye.com/support/administrators/faq/#alert-2026-04-27-mideye-switch-migration-new-ip-addresses-and-urls- Mon, 27 Apr 2026 00:00:00 GMT
New Mideye Switch IP addresses
Allow outbound traffic from your Mideye Server to the following IP addresses on your customer-specific Switch port:
94.237.32.75 (switch1.mideye.com)
94.254.89.193 (switch2.mideye.com)

The previous IP addresses may remain open in the firewall in parallel with the new ones:
217.151.192.84 (primary.mideye.com)
79.136.112.54 (secondary.mideye.com)

New Mideye Switch URLs
switch1.mideye.com replaces primary.mideye.com
switch2.mideye.com replaces secondary.mideye.com

Update the Switch host settings in the Mideye Server administrative GUI under Server Settings → Switch Configuration. For detailed instructions, see: Mideye Server 6, Mideye Server 5, Mideye Server 4.]]> Security patching / planned re-start of Mideye primary switch on Thursday 2025-03-20 https://www.mideye.com/support/administrators/faq/#alert-2025-03-14-security-patching-planned-re-start-of-mideye-prima https://www.mideye.com/support/administrators/faq/#alert-2025-03-14-security-patching-planned-re-start-of-mideye-prima Fri, 14 Mar 2025 00:00:00 GMT Mideye - NPS RADIUS stops working after KB5040437 update https://www.mideye.com/support/administrators/faq/#alert-2024-10-02-mideye-nps-radius-stops-working-after-kb5040437-up https://www.mideye.com/support/administrators/faq/#alert-2024-10-02-mideye-nps-radius-stops-working-after-kb5040437-up Wed, 02 Oct 2024 00:00:00 GMT Mideye - NPS RADIUS stops working after KB5040437 https://www.mideye.com/support/administrators/faq/#alert-2024-08-30-mideye-nps-radius-stops-working-after-kb5040437 https://www.mideye.com/support/administrators/faq/#alert-2024-08-30-mideye-nps-radius-stops-working-after-kb5040437 Fri, 30 Aug 2024 00:00:00 GMT Update Telenor Sweden SMS problems https://www.mideye.com/support/administrators/faq/#alert-2023-01-23-update-telenor-sweden-sms-problems https://www.mideye.com/support/administrators/faq/#alert-2023-01-23-update-telenor-sweden-sms-problems Mon, 23 Jan 2023 00:00:00 GMT Update Telenor Sweden SMS problems https://www.mideye.com/support/administrators/faq/#alert-2023-01-20-update-telenor-sweden-sms-problems https://www.mideye.com/support/administrators/faq/#alert-2023-01-20-update-telenor-sweden-sms-problems Fri, 20 Jan 2023 00:00:00 GMT Apache Log4j CVE-2022-23307 vulnerability https://www.mideye.com/support/administrators/faq/#alert-2022-01-31-apache-log4j-cve-2022-23307-vulnerability https://www.mideye.com/support/administrators/faq/#alert-2022-01-31-apache-log4j-cve-2022-23307-vulnerability Mon, 31 Jan 2022 00:00:00 GMT Apache Log4j CVE-2021-44228 vulnerability https://www.mideye.com/support/administrators/faq/#alert-2021-12-16-apache-log4j-cve-2021-44228-vulnerability https://www.mideye.com/support/administrators/faq/#alert-2021-12-16-apache-log4j-cve-2021-44228-vulnerability Thu, 16 Dec 2021 00:00:00 GMT SMS disturbance +31/KPN Netherlands (Closed) https://www.mideye.com/support/administrators/faq/#alert-2021-02-04-sms-disturbance-31-kpn-netherlands-closed https://www.mideye.com/support/administrators/faq/#alert-2021-02-04-sms-disturbance-31-kpn-netherlands-closed Thu, 04 Feb 2021 00:00:00 GMT SMS disturbance +47/Norway (Closed) https://www.mideye.com/support/administrators/faq/#alert-2021-01-13-sms-disturbance-47-norway-closed https://www.mideye.com/support/administrators/faq/#alert-2021-01-13-sms-disturbance-47-norway-closed Wed, 13 Jan 2021 00:00:00 GMT Disturbance Mideye+ (Closed) https://www.mideye.com/support/administrators/faq/#alert-2020-12-01-disturbance-mideye-closed https://www.mideye.com/support/administrators/faq/#alert-2020-12-01-disturbance-mideye-closed Tue, 01 Dec 2020 00:00:00 GMT Network disturbance +46/Sweden Telia (Closed) https://www.mideye.com/support/administrators/faq/#alert-2020-11-17-network-disturbance-46-sweden-telia-closed https://www.mideye.com/support/administrators/faq/#alert-2020-11-17-network-disturbance-46-sweden-telia-closed Tue, 17 Nov 2020 00:00:00 GMT Flash/pop-up SMS presented as inbox SMS in iOS 14 https://www.mideye.com/support/administrators/faq/#alert-2020-10-14-flash-pop-up-sms-presented-as-inbox-sms-in-ios-14 https://www.mideye.com/support/administrators/faq/#alert-2020-10-14-flash-pop-up-sms-presented-as-inbox-sms-in-ios-14 Wed, 14 Oct 2020 00:00:00 GMT SMS disturbance in +46/Sweden 2020-09-01 (Closed) https://www.mideye.com/support/administrators/faq/#alert-2020-09-02-sms-disturbance-in-46-sweden-2020-09-01-closed https://www.mideye.com/support/administrators/faq/#alert-2020-09-02-sms-disturbance-in-46-sweden-2020-09-01-closed Wed, 02 Sep 2020 00:00:00 GMT RADIUS Challenge-Response broken in Netscaler 11.1.63.15 (Closed) https://www.mideye.com/support/administrators/faq/#alert-2020-04-01-radius-challenge-response-broken-in-netscaler-11-1 https://www.mideye.com/support/administrators/faq/#alert-2020-04-01-radius-challenge-response-broken-in-netscaler-11-1 Wed, 01 Apr 2020 00:00:00 GMT iPhone warning 'This sender could not be verified' (Closed) https://www.mideye.com/support/administrators/faq/#alert-2019-05-13-iphone-warning-this-sender-could-not-be-verified-c https://www.mideye.com/support/administrators/faq/#alert-2019-05-13-iphone-warning-this-sender-could-not-be-verified-c Mon, 13 May 2019 00:00:00 GMT